It can also have some knock-on effects that reach into the emotional category through reducing our anxiety and making us feel rewarded.īut most of the emotional category, and all the personal and social impact category, are the domain of humans. Better tech saves us time, simplifies complexity, helps us avoid hassle, and lowers the effort required to do a given task. Specifically, technology tends to drive improvement in the functional category. Humans and the agency model are better at the others-particularly the emotional values such as providing a sense of safety or security.
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